Clark+Elbing LLP respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information related to SMS/text message communications, including communications sent or received through Zoom Phone or related messaging services.
Information We Collect
When you communicate with us by SMS/text message, we may collect and process certain information, including:
- Your mobile phone number;
- The content of SMS/text messages you send to us or receive from us;
- Your communication preferences, including opt-in and opt-out status;
- Message delivery information, such as timestamps and related metadata; and
- Any other information you voluntarily provide during SMS/text communications.
How We Use SMS Information
We may use SMS/text messaging to communicate with clients, prospective clients, vendors, employees, contractors, or other individuals for legitimate business purposes, including:
- Responding to inquiries;
- Scheduling or confirming meetings, calls, or appointments;
- Providing service-related updates;
- Coordinating administrative or operational matters;
- Sending reminders or follow-up messages;
- Communicating regarding active matters, engagements, or business relationships; and
- Complying with legal, regulatory, or professional obligations.
We do not use SMS/text messaging to send unsolicited marketing messages. SMS communications are intended for business, administrative, informational, or service-related purposes.
Consent to Receive SMS Messages
By providing your mobile phone number to Clark+Elbing LLP, or by otherwise agreeing to receive SMS/text messages from us, you consent to receive SMS/text communications from us at the number provided.
Message frequency may vary depending on the nature of your relationship with us. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of SMS/text messages at any time by replying STOP to any message you receive from us. You may also contact us directly using the contact information below to request that we stop sending SMS/text messages to your mobile number.
No Sale or Sharing of Mobile Information
Clark+Elbing LLP does not sell, rent, share, or disclose consumer personal information, including mobile phone numbers, SMS consent records, or SMS/text message originator opt-in data, to third parties or affiliates for marketing, promotional, or lead generation purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information exclude SMS/text messaging originator opt-in data and consent; this information will not be shared with any third parties except as necessary to provide messaging services, comply with law, or protect our legal rights.
Limited Disclosure of Information
We may disclose SMS-related information only in limited circumstances, including:
- To service providers that help us operate our communications systems, such as telecommunications, messaging, hosting, security, or IT service providers;
- When required by law, subpoena, court order, regulation, or legal process;
- When necessary to protect the rights, property, security, or interests of Clark+Elbing LLP, our clients, or others;
- With your express consent; or
- As otherwise permitted or required by applicable law.
Any service providers that assist us with SMS/text messaging are authorized to use information only as necessary to provide services to us and are not permitted to use mobile information for their own marketing or lead generation purposes.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect SMS-related information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of SMS/text message communications.
Data Retention
We retain SMS/text message information only for as long as reasonably necessary for the purposes described in this Policy, including business operations, legal compliance, dispute resolution, recordkeeping, and professional obligations.
Your Choices and Rights
You may request that we update, correct, or delete certain SMS-related information, subject to legal, professional, recordkeeping, or operational requirements.
To stop receiving SMS/text messages from us, reply STOP to any SMS/text message or contact us directly.
Contact Us
If you have any questions about this Privacy Policy or our SMS/text messaging practices, please contact us at:
Clark+Elbing LLP
One Financial Center Suite 2110
Boston, MA 02111
Phone: 617-428-0200
Email: info@clarkelbing.com
Website: www.clarkelbing.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
